Cooked whelks – No brand
Risks: Listeria monocytogenes (the agent responsible for listeriosis)
Reason: Presence of Listeria
What you need to know
Unbranded cooked whelks are being recalled due to the presence of Listeria monocytogenes , the bacteria responsible for listeriosis. The alert concerns products sold in the traditional whelk section of the Carrefour hypermarket in Lesparre-Médoc, Gironde, on September 17 and 18, 2026.
The consumer recall notice was published on September 25, 2026. Consumers who have purchased these whelks should no longer consume them. The recall advises returning them to the point of sale, contacting customer service, or destroying them. A refund is available.
The product in question
These are unpackaged cooked whelks, sold without a brand name in the regular seafood section. The product information sheet indicates they will be available for sale from September 17th to 18th, 2026, exclusively at the Carrefour hypermarket in Lesparre-Médoc, Gironde.
Why this alert?
The reason for the recall is the presence of Listeria. This bacterium can cause listeriosis. RappelConso advises anyone who has consumed the product and is experiencing fever, whether alone or accompanied by headaches and body aches, to consult their doctor and inform them of this consumption.
The information sheet specifies that pregnant women, immunocompromised individuals, and the elderly should be particularly attentive to these symptoms. The incubation period can last up to eight weeks.
Information to verify
- Product: Cooked whelks sold in the traditional section
- Brand: Unbranded
- Packaging: unpackaged
- GTIN indicated on the record: 1232123212321
- Sales period: September 17-18, 2026
- Place of sale: Carrefour hypermarket Lesparre-Médoc only, in Gironde (33)
- Reason: presence of Listeria
What should consumers do?
Do not consume the affected whelks. The notice recommends returning the product to the point of sale, contacting customer service, or destroying it. A refund is available. The number provided is 0805908070 ; customer service is available Monday to Saturday, from 9 a.m. to 7 p.m.
If you experience fever, headaches or body aches after consumption, contact your doctor and inform them of this consumption.
Key takeaways
The recall concerns unbranded cooked whelks sold on September 17 and 18, 2026, at the Carrefour hypermarket in Lesparre-Médoc. Due to the presence of Listeria, these whelks should no longer be consumed. The notice provides information on refunds and customer service contact details.
